Building better experiences
Our easy-to-embed, full-service solutions — like Smart Refunds and Friendly Insurance — are tailored to maximize your profit, simplify your operations, and give customers the confidence to book.
With Teak, you can build a better customer experience – and a better bottom line.
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Better experiences drive better business.
We partner with innovative companies that know that building great experiences means serious business results.
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Up to 20%+ increase in ancillary revenue per transaction
Teak transforms refunds from a cost center into a revenue driver.
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100% of valid refund requests get paid
Some companies pay at their discretion. We pay what we promise.
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Dynamic offers that optimize your performance
Ongoing optimization led to $10M+ in annual revenue for a top experiences platform.
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Offload refund and chargeback costs from your balance sheet
One customer saw their chargebacks drop 99% in one year – from $250,000 to $1,700.
We’ve got revenue optimization risk management claims & refunds technical performance pricing & UX handled.
We manage it all behind-the-scenes.
Customer refunds, support & payouts
Our empathetic U.S.-based team manages refunds, questions, and payouts on your behalf.
Technical integration & performance
A lightweight API with enterprise-level performance means you can start earning new revenue in as little as 30 days.
Expert-driven revenue optimization
We leverage our proprietary data to continuously optimize offer design, maximize uptake, and drive more revenue.
Risk, compliance, and financial protection
We are licensed in the U.S. and Canada to manage your consumer refund risk and powered by A-rated insurance partners with ironclad financial backing.
Our leading solutions
Smart Refunds
Refunds reimagined for revenue.
Offer your customers smart refunds at checkout and make up to 20% more ancillary revenue on each transaction.
If your customers need a refund, you keep the revenue.
We handle the rest.
Friendly Insurance
Designed for real life, not loopholes.
Some companies pay at their discretion. We pay what we promise.
Friendly Insurance pays 100% of valid claims and helps earn you lasting loyalty.
Your customers will thank you.
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“I am very impressed at how easy and fast the process was.”
Participation & Endurance Customer, 2025
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“Fast and easy to use. Very clear instructions and no hassle.”
Participation & Endurance Customer, 2025
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“Everything worked as it should.”
Participation & Endurance Customer, 2025
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“I had a very good experience. The process for my refund was very easy. “
Bookings & Destinations Customer, 2025
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“Great to work with. Fast response.”
Bookings & Destinations Customer, 2025
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“Everything was easy and hassle-free.”
Bookings & Destinations Customer, 2025
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“I appreciate that a person reviewed my claim and it wasn’t just left to AI.”
Bookings & Destinations Customer, 2025
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“I think this is the most positive insurance experience I have ever had.”
Sports & Entertainment Customer, 2025
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“Very easy and quick process. I received my refund within 24 hours.”
Sports & Entertainment Customer, 2025
Launch fast. Scale effortlessly. Stay secure.
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Plug & play
Modern API design for seamless integration in just two sprints.
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Set & scale
Go live once – and unlock ongoing revenue without added dev lift.
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Secure & compliant
Enterprise-grade protection, including PCI + SOC II.
