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Smart Refunds

Smart Refunds

Refunds, reimagined for revenue.

Smart Refunds is a fully managed, white-labeled refund protection program for experience-based businesses.

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Drive new revenue, reduce operational burden, and transfer refund risk from your balance sheet.

  • Bull's-eye

    Up to 20%+ more profit per booking purchase where consumers add refundability

  • Stopwatch

    Real-time revenue recognition, you earn as you sell

  • Jigsaw piece

    White-labeled to fit your unique brand

  • Shield with checkmark

    Backed by a trusted insurer network with policy terms proven to address real risk

We’ve got revenue optimization risk management claims & refunds technical performance pricing & UX handled.

We manage it all behind-the-scenes.

Customer refunds, support & payouts

Our empathetic U.S.-based team manages refunds, questions, and payouts on your behalf.

Technical integration & performance

A lightweight API with enterprise-level performance means you can start earning new revenue in as little as 30 days.

Expert-driven revenue optimization

We leverage our proprietary data to continuously optimize offer design, maximize uptake, and drive more revenue.

Risk, compliance, and financial protection

We are licensed in the U.S. and Canada to manage your consumer refund risk and powered by A-rated insurance partners with ironclad financial backing.

Launch fast. Scale effortlessly. Stay secure.

  • Padlock

    Plug & play

    Modern API design for seamless integration in just two sprints.

  • Stopwatch

    Set & scale

    Go live once – and unlock ongoing revenue without added dev lift.

  • Award ribbon

    Secure & compliant

    Enterprise-grade protection, including PCI + SOC II.

  • Building better experiences

Building better experiences

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U.S. insurance business performed by Teak subsidiary, FanShield, LLC NPN 18828928, Canadian insurance business provided in conjunction with Insurance Insight.

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