Protection that stays with you, into the park.
Theme parks, attractions, and waterparks all share one reality: plans that change. Teak covers the single visit, the group buy, the rain-day refund, and the FastPass that never got used, so weather and last-minute life don't turn into lost bookings. Families show up, and they come back.
Guests hesitate before they ever reach the gate.
A day at the park is a real investment, with average U.S. ticket prices around $102.2 A rainy forecast or a sick kid the morning of can turn that investment into a no-show.
Most providers in this space only step in for weather. Teak covers the full range, illness, travel disruption, a ride going down, not just the forecast. Here's what actually keeps families from showing up:
- What keeps families from showing upWhat we cover
- 01Illness, before the visit or mid-dayHealth & carer duty
- 02Weather that turns a trip aroundVerified weather
- 03A signature ride down for the dayIn-visit interruption
Amusement parks are different from most other bookings. The gap between purchase and arrival is short, so the real risk usually shows up mid-visit, not before it. That's why Teak leans on interruption protection instead of a traditional cancellation window, covering what actually happens once a family is already inside the gate.
Weather claims verify automatically against trusted third-party data, so refunds move fast without guests or staff having to prove anything by hand. See how that's built →
Families protect the trip they already planned.
The industry is growing, but weather and last-minute life can undo a family's plans fast. Interruption protection turns that risk into a guest benefit and a new revenue line instead of a park liability, so a rained-out afternoon doesn't become a canceled trip and a lost customer.
One program,
built around the
entire experience.
Providers in this space often specialize in one piece, illness or weather, and stop there. Teak builds around the entire visit: travel disruption, a feature ride going down mid-day, even the day-of surprises the others don't touch.
A trip to the park is often once a year, so a clumsy refund experience is the one families remember.
Teak handles every refund request for you, white-labeled as part of your own guest experience.
Run it white-labeled under your brand with Refund as a Service™, or carrier-backed with Filed Insurance.
Let's build your program →A better experience for guests. Relief
for your team.
Across our amusement park partners this past year, embedded protection turned guest hesitation into new revenue while taking real weight off park staff.
Park staff stayed focused on the visit instead of refund logistics.
Great experience. Ended up getting ill and was unable to go to the amusement park. Submitted medical paperwork and was approved for a refund a day later. No back and forth, no issues. Fast, professional process.
Thirty minutes after we arrived at the park, all rides were suspended because of a storm. Since we flew to this state, we did not have time to wait around. FanShield provided feedback and our refund quickly and efficiently. Definitely worth protecting events that you plan on attending!
Thank you for helping me to smoothly recover my funds after a weather event derailed my fiesta Texas plans.
Keep the trip on the books,
rain or shine.
Tell us how your admissions are sold. We'll show you the optimal refund program shaped around your park and your economics.