NEWS & RESOURCES
Signals from the experience economy.
Case studies from partners running leading refund programs, press coverage of Teak shaping the industry, and thought leadership from our team on what's next in refund protection.

Case Study
Unlocking a 21% Lift in Protection Adoption Through Checkout Intelligence™
January 12, 2026
Teak's Checkout Intelligence™ drives 21% average lift in refund protection adoption.
Read the case study →
21-lift-in-adoption-through-optimization

Case Study
Racing the Clock: How Teak Helped an Endurance Partner Launch Refund Protection in Under Three Weeks
August 25, 2025
When a partner needed to launch refund protection fast, Teak delivered a full integration in under three weeks.
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racing-the-clock

Case Study
Top Hotel Booking Platform Sees 7x Uptick in Smart Refunds Adoption
August 25, 2025
A top hotel booking platform partnered with Teak to launch RaaS™, seeing a 7x increase in adoption through optimized checkout placement.
Read the case study →
hotel-case-study

Case Study
Fast Pass to Refunds: Transforming Refund Risk Into Revenue for Amusement Parks
August 25, 2025
Teak's amusement park partners unlocked $2.4M revenue, protected $61M in experiences.
Read the case study →
fast-pass-to-refunds

Case Study
Confidence at Checkout: How OSU and the Civic Center Turned Refunds Into Revenue
August 25, 2025
Fanshield helps venues boost fan confidence, cut refund strain, drive revenue.
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paciolan



Conference
International Ticket Association (INTIX)
January 25-28, 2027
Hilton New Orleans Riverside
Book a meeting →


Event
PACnet Conference
February 21-24, 2027
Hyatt Regency Huntington Beach Resort and Spa
Book a meeting →

Announcements
Protecht Rebrands as Teak, Reflecting Company Evolution and Vision for the Future of Consumer Flexibility
Protecht is now Teak: a new identity after $1B+ in experiences enhanced.
Read release →
protecht-rebrands-as-teak

Blog Post
Evolving Together: A Message from Teak Founder & CEO Bryan Derbyshire
October 10, 2025
A message from Teak Founder & CEO Bryan Derbyshire on flexibility & fairness.
Read post →
STAY IN THE LOOP
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Follow Teak on LinkedIn for what's moving in the experience economy. Or need an expert take on where the industry's headed? Reach out, we're happy to weigh in.
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