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SPECTATOR SPORTS

Multi-thousand-dollar commitments, single-game flexibility built in.

Season tickets, league passes, and major international events all ask fans to commit early and in full. Teak unlocks flexibility inside that commitment, a schedule conflict, work travel, a sick night, a canceled trip halfway around the world, without putting the bigger commitment at risk.

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Fans celebrating at a stadium
Personal seat licenses have climbed from a $4,500 high in 1999 to $50,000+ today2
BUILT ON THE DATA

Season tickets are the backbone
of attendance.

Season-ticket holders account for most attendance across pro and college sports, from 65% to 78% depending on the league.1 College athletics runs the same way, often tied to a donation for seating priority. Miss a game, and a booster loses as much as any pro season-ticket holder: both are locked into a season, not game by game.

Here's what actually complicates the cart and what Teak simplifies:

  • What complicates the cart
    What we configure
  • 01
    A season ticket, a parking pass, and a donation, all bundled into one price
    Whole cart
  • 02
    Suites, group blocks, and individual seats, each priced and renewed differently
    Per ticket type
  • 03
    A single missed game buried inside a season-long commitment
    Single-game flex

College athletics adds another layer. DI programs generated $13.1 billion in revenue last year, much of it tied to donor-linked seating rather than the ticket price alone.3 A missed game doesn't just cost a seat, it touches the donation, the parking pass, and the giving level attached to it.

Teak configures protection around the whole cart, not just the ticket, so a single-game absence doesn't put the rest of that bundle at risk. See how that's built →

$13.1B
DI college athletics revenue last year, much of it tied to donor-linked seating3
$50K+
common personal seat license price today, up from a $4,500 high in 19992
1999 — $4,500Today — $50K+

A season is a commitment. Every game inside it is a different decision.

Pro & college sportsLeagues & affiliatesInternational eventsSeason passesGroup & suites
One platform, every affiliate

One implementation at the league level. Every team underneath can turn it on, and existing insurance programs stay in place.

League platform
TeamTeamTeamAffiliate
Single-event and multi-day tickets

A home game bought weeks out, or a World Cup match booked a year ahead. Both protected, and the chargeback stopped before it starts.

Single game
weeks out
International fixture
a year out

Attendance across sports is locked into season-long decisions rather than game-by-game. That's revenue and loyalty waiting to be unlocked for the program that gives fans flexibility inside that commitment.

THE DIFFERENCE

Protect the whole commitment.
Flex what's inside it.

Most programs treat a season, a league pass, a major event ticket, as one all-or-nothing package. Teak separates them: the season, pass, or ticket stays intact and renews as usual, while the pieces inside it, a single game, a single match, a parking pass or donation, flex on their own.

Typical program
All-or-nothing: the season is the only unit
Teak
Renewal stays intact while the seat, parking, donation, and travel each flex on their own terms
Season and game, handled separately

Renewal stays protected while individual games flex on their own.

Platform-wide, not team-by-team

One implementation gives every affiliate the option to turn it on.

100%
of valid refund requests paid
97%
of partners stay with Teak
Live with

Run it white-labeled under your brand with Refund as a Service™, or carrier-backed with Filed Insurance, and alongside insurance programs already in place.

Let's build your program →
WHAT PARTNERS SEE

Confidence at checkout,
without the operational lift.

As Paciolan's official ticket insurance partner, FanShield helped Oklahoma State University's ticketing office turn hesitant, travel-distance buyers into confident ones, without adding strain to the ticketing team.

20%
Fan opt-in rate

Far above the industry standard, on travel-distance tickets. New revenue generated entirely from protection sales, at no cost to fulfill.

"Offering ticket insurance gave buyers greater confidence and helped mitigate hesitation, especially given the weather risk. Because the insurance was handled by a trusted partner, it added value without placing any additional operational strain on our team while creating a new stream of risk-free, incremental revenue."
Alec Proctor Assistant AD of Ticketing, Oklahoma State University
★★★★★

We traveled out of state for this event, so the extra protection was worth it. I will be using the FanShield protection again and highly recommend it to others.

TRAVEL-DISTANCE Fan
★★★★★

Though I am sorry we missed the game, I sure was relieved to see that I took the opportunity to use your services. I didn't think I was going to need it, but with the venue being cross country, I took the protection. The process is simple.

TRUSTPILOT
★★★★★

Protection was tremendous to work with. They have wonderful service. When the weather was severe and I couldn't risk driving 4 hours to the game they refunded us the tickets. Will definitely buy protection again.

Single-game buyer
Sources
1. "Take Me Out to the Ballgame," Forbes.
2. Stadium Journey, "The Fan Dreaded PSL," 2026.
3. U.S. GAO, "College Athletics: Most Programs Spend More Than They Generate in Revenue," 2026.

Protect the season,
flex the game.

Tell us how your season and single-game tickets are sold. We'll show you the optimal refund program shaped around your program and your economics.

Get in touch →