THE PLATFORM

One protection layer. Future-proof by design.

Teak runs on four tightly-coupled surfaces: a real-time scoring engine that optimizes every cart, a native MCP surface that opens data to AI agents without custom integration, a developer-grade API built to ship in days, and a multi-region architecture that never blocks checkout.

CHECKOUT INTELLIGENCE™

The best-fit solution, shaped for your consumer.

Testing headlines, colors, and content reveals what gets a click. Checkout Intelligence™ goes further, capturing what each consumer responds to and building the presentation, policy, product, and price around that signal.

+21% average lift, results vary by partner
01 Signal
Language and content
Headlines, benefit copy, and icons, tested against live traffic.
02 Design
Design and controls
Layout, color, and selection tuned to how consumers perceive the offer.
03 Engineer
Policy, product, price
A fully optimized offer, continuously shaped by real-time intent and data.
Right program, right fit

Going beyond content and conversion.

A higher opt-in rate is only one metric, and stops short of the real picture. Program-level economics reveal what unit economics can't. Real value comes from getting the offer, product, and price right across your entire consumer base. These four levers shape that value.

Lever 01

Conversion and attach rate

How often consumers opt in, and why, across your full audience.

Lever 02

Revenue efficiency

What the program generates in aggregate, beyond any one order.

Lever 03

Consumer experience

Whether the checkout experience is clear, easy, and offers value.

Lever 04

Refund and support impact

The downstream cost or savings of every change.

Proven impact

True optimization, meaningful ROI.

Multi-product and multi-solution, Checkout Intelligence™ is the engine that fits policy, product, and price to each program. No other platform is built to engineer at this level of precision. Measured against baseline programs, across live partner traffic.

+21%
average lift over baseline
+17.5%
incremental partner revenue
+30%
increase in attach revenue
Optimizing in real time, across categories
A dog being examined by a veterinarian
01 / Running platform

Refund protection when a pet gets sick

Participants were less concerned about their own injury risk than their pet's health. Teak uncovered that and adjusted a program that refunds* registration fees when a pet's illness or death keeps someone from attending, a real concern that was going unaddressed.

A roller coaster loop against the sky
02 / Theme park operator

Weather protection for the day guests are there

Guests add a one-time benefit that gives a partial refund if bad weather hits during their visit. Attach revenue grew because the protection* matched what guests were actually worried about.

Triathletes running out of the water
03 / Endurance events

Mental health exlcusion removed for one partner

Endurance athletes are trained to push through pain, and injury rarely stops them. Mental health often does, yet it's typically an exclusion in refund programs. For one partner, the exclusion was removed from their refund program*, so mental health no longer rules out a refund request.

*Refunds determined by the actual terms and conditions provided at the time of purchase.
AGENTIC COMMERCE

Built for agents,
running inside
workflows today.

AI agents purchasing on people's behalf is coming. When it does, refunds need to work the same way. Teak already connects over MCP, ready for agents to quote, add, and adjust protection on their own.

Green circular icon with a bold, uppercase letter T in the center.Live in partner workflows · generating millions this year

Vetted

Agents only ever use language we've reviewed and approved, so every answer stays within the rules.

Embedded

Protection lives inside the checkout the agent is already using, part of the flow, not an add-on.

Scalable

One integration extends across your markets and the agents buying on your behalf.

DEVELOPERS

One API call.
Webhooks show the full lifecycle.

Quote, decision, order. One synchronous handshake. It starts with the widget on your checkout, and when a customer opts in, you submit the order through our API. Checkout always completes, even through carrier outages.

QUOTEDECISIONORDER
01

Render the widget

One script tag on your checkout. The widget mounts, requests a quote, and presents the offer in your styling.

Add refund protection$14.00
Continue without protection
02

Quote and decision

One exchange with the widget returns a reference carrying the consumer’s decision, ready for order submission.

POST/quote180ms
price14.00 USD
quote_idqt_8fK2…
decisionaccepted
03

Submit the order

Send the order with the quote reference. You get the policy back in the same response. Idempotent, so a replay is safe.

201 · CREATED
RT-STD-7721
bound in the same request — no callback
Green circle with a dark green letter T in the center.Same API every partner runs in production
TRUST & RELIABILITY

Uptime and security,
built for enterprise.

Teak runs as critical commerce infrastructure. Checkout stays open, refunds get resolved, web hooks don't break, with the security and compliance posture enterprise partners require.

99.999%
UPTIME
Multi-region active-active — if one region degrades, another takes over instantly.
<50ms
QUOTE API
The widget's quote call, served from the edge close to your customers.
<500ms
ORDER API
Order and bind paths are independent, idempotent, and fail-safe.
Fail-open
BY DESIGN
Checkout is never blocked by our widget. Protection adjusts automatically, behind the scenes.
SOC 2Type 2
CERTIFIED
Aligned with PCI DSS and GDPR requirements, with data encrypted throughout.
24/7
MONITORING
On-call escalation and real-time alerting across every region.
ARCHITECTURE

Multi-region.
Fail-safe by design.

Teak runs across multiple regions at once, so there's no single point of failure. Every quote and bind happens independently, so an issue elsewhere never breaks your checkout. Most of the time, you won't notice us. When something happens, you'll be glad we're there.

01SurfacesWhere partners, integrators, agents, and consumers engage.
Native consumer flow
Widgets
AI Agents
Post-purchase
02Core PlatformThe functionality we enable, end to end.
Quote / Bind
Policy Lifecycle
Refund Management
Fraud & Adjudication
Webhook Bus
03API & MCP LayerHow AI hooks in today and how commerce will run tomorrow.
REST API
MCP Server
Auth
04Checkout Intelligence™The brain — the optimization layer that makes every output better.
Session Bus
Decision Engine
Dynamic Policy
Render API
05Carriers & ComplianceCarrier-agnostic by design, so partners get the best plan.
Multiple A-rated Carriers
FanShield Brokerage
SOC 2 · PCI DSS · GDPR
Audit-ready

Refund protection, built for performance.

Teak runs in production across the experience economy, from endurance events to ticketing, travel, hospitality, and attractions. Tell us about your business, and we'll show you the program built for it.